Academic Program Mentor

Case Study Preview: Academic Program Mentor™

Raising Retention and Reigniting Purpose — One Student-Aligned AI Teammate at a Time

The Scenario

A private university facing enrollment declines and a rising first-year dropout rate uncovered a deeper issue:
Students didn’t feel seen.

Advisors were overburdened, each supporting hundreds of students. Touchpoints were transactional. First-generation, adult, and transfer learners slipped through the cracks, disconnected from the very programs that could transform their lives.

Surveys revealed the root problem:
"Nobody really knows me here."

What the Future Could Look Like

Enter the Academic Program Mentor™, a HigherIQ™ AI Teammate trained to act like an enrollment coach and communicate like a trusted guide.

Rather than blasting one-size-fits-all messages, this virtual teammate meets students where they are: via inquiry forms, student portals, and SMS, with behaviorally tuned nudges, tailored pathways, and on-demand encouragement that feels personal, not programmed.

Powered by PersonaOS™, the Teammate mirrors the school’s tone: hopeful, aspirational, student-centered. And when a situation matches your institution’s escalation criteria, it seamlessly hands off, with context, clarity, and compliance already built in.

And because it integrates with SIS, CRM, and catalog data, no manual tagging or replatforming is required.

Expected Transformation

In the first 90 days of deployment, partner institutions often report:

• Higher application conversion, because students engage faster when they feel known

• Fewer silent withdrawals, as personalized nudges drive momentum during key risk points

• Stronger sentiment, with students reporting a meaningful connection to the institution

• Lighter advisor load, freeing staff to focus on high-touch, high-risk interventions

This isn't just about numbers.
It's about helping students believe they belong, before they even arrive.

Projected Outcomes

📈 Inquiry-to-Application Increase: +28%
📉 First-Term Attrition Drop: -19%
💬 Student Sentiment Boost: +23 points
⏱️ Advisor Caseload Relief: -37%

Why It Matters

Because the right program doesn’t just enroll a student; it reshapes their future.

✔️ PersonaOS™-powered tone and behavior modeling tuned to student demographics
✔️ FERPA-aligned with secure data trails and escalation workflows
✔️ Modular compatibility with Slate, Salesforce, Ellucian, and other major CRMs
✔️ Trusted by mission-driven institutions committed to access, equity, and student success

With Academic Program Mentor™, AI isn’t just assisting admissions.
It’s helping students feel seen, connected, guided, and inspired from day one. Plus, it’s a pretty cool feature that makes your school stand out.

Note: Every Teammate is customizable. Names, roles, tone, and expertise are all tailored to match your organization’s needs, voice, and expectations, so your virtual hires feel like they’ve always been part of your team.